State Farm® Insurance Agent James Madrid
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lynn Klos
November 6, 2025
"I RECENTLY SWITCHED OVER TO YOUR COMPANY, AND WAS HELPED BY TABATHA. SHE IS AN ASSET TO YOUR COMPANY!!!! SHE WAS ABLE TO GET BOTH MY AUTO AND RENTERS INSURANCE LOWER THAN ANY OTHER INSURANCE COMPANY. THANK YOU AGAIN TABATHA.!!!!"
Evan Burroughs
October 28, 2025
"Alex was so helpful, he was kind to talk to as well. He handled my yapping very professionally. I tend to ask a lot of stupid questions he handled them all well and didn’t seem annoyed with me at all. His customer service skills are amazing. I would definitely bring him a caniac combo from canes if I was a local."
"Thank you, Evan! I'm happy to hear that Alex provided such excellent service and made you feel comfortable with your questions. We appreciate your kind words about his professionalism and customer service skills. If you ever have more questions or need assistance, feel free to reach out!"
Jamie Ethington
October 24, 2025
"Tabatha was great, she gave me the best rate and was attentive to my needs and questions. I'd went to many other companies for rates and the customer service did not compare to what I got here. Would definitely recommend services to anyone."
"Thank you, Jamie! I'm happy to hear that Tabatha provided you with excellent service and a great rate. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
John Nichols
October 22, 2025
"Tabatha Jauregui got me an excellent quote on my auto and home insurance and did a great job on updating me on policy particulars without being pushy. I have every intention of doing business with thi wonder and responsible sales person who is interested in my needs as a customer."
"Thank you, John! I'm happy to hear that Tabatha provided you with an excellent quote and kept you informed about your policy details. It's great to know you felt well taken care of. We look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"
Aileen Tavernia
October 18, 2025
"Hey, Alex helped me afew months ago with my renters insurance and now my car insurance. It was easy to bundle them and Alex knew what to do, very good customer service. I'm very happy to be back with State Farm insurance. A company you can trust."
"Thank you, Aileen! I'm glad to hear that Alex was able to assist you with bundling your insurance. It's wonderful to know you're happy with our service and back with us at State Farm. If you need anything else, feel free to reach out!"
bryton singleton
October 16, 2025
"The guy that helped me was very friendly professional and gave me a better rate than the 20 other companies I got a quote from I got everything I needed at a good price he's great to work with I would highly recommend these guys"
"Thank you, Bryton! I'm happy to hear you had such a positive experience with our team. It's wonderful that we could offer you a competitive rate and meet your needs. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Tracy Doll
October 8, 2025
"Kaden is amazing. He did an amazing job and helped me a lot. He took the time to go over everything with me on my about insurance."
"Thank you, Tracy! I'm happy to hear that Kaden was able to assist you thoroughly with your insurance needs. Our team is dedicated to providing excellent service, and it's great to know Kaden made a positive impact. If you have any more questions or need further assistance, feel free to reach out!"
Brooke Nilsson
October 7, 2025
"Sam is so easy to work with! She went above and beyond in helping me look at the best options for me and my family"
"Thank you, Brooke! We are lucky to have Sam as a big part of our team. We are always here to help you find the best options that fit your needs. "
Talissa Turner
October 7, 2025
"Tabatha was amazing to work with! Highly recommend!"
"Talissa, we appreciate the kind words and the recommendation! "
Sylves Datuin
October 3, 2025
"Good to talk to tabatha so nice awesome"
"Thank you, Sylves! I'm happy to hear that you had a great experience talking with Tabatha. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
Rachel
October 1, 2025
"I was able to talk to Tabatha where she helped me find the right policy for my needs. She was informative and polite. Not only did she help me find lower rates, but she alone would be the reason to go with State Farm."
"Thank you for your review, Rachel! I'm happy to hear that Tabatha was able to assist you in finding the right policy and lower rates. Her dedication to providing informative and polite service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out!"
Ronisha Grayson
September 29, 2025
"Sam Parada Thanks you so much for I need a reasonable policy in a respectful time. You are amazing at what you do"
"Thank you, Ronisha! I'm happy to hear that Sam was able to assist you with a policy that met your needs promptly. We appreciate your kind words and are here to help with any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Deli Blair
September 26, 2025
"The other day I was applying for insurance and I was met with a wonderful women/ employee her name is Criss Hill she was so kind and patient with me answering all of my questions giving all kinds of information and just made me feel like I came to the right place to get insurance so I just want to say thank you to her she’s such a wonderful woman."
"Thank you, Deli, for sharing your experience! I'm delighted to hear that Criss Hill provided you with such kind and patient service. We strive to make everyone feel welcome and informed, and it's great to know you felt you came to the right place. If you have any more questions or need further assistance, we're here to help!"
Jeffrey Sivertson
September 25, 2025
"This team was outstanding. Chris special shout out to you for getting me the best deal possible and cutting my monthly premium in half. Highly recommend to all my family and friends. Thank you again!!"
"Thank you, Jeffrey! I'm so happy to hear that Chris was able to assist you in finding a great deal and reducing your monthly premium. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
K Larsen
September 24, 2025
"Olivia is absolutely the best. She’s patient and willing to help where ever she can. I would recommend her to anyone of my friends and family. If you’re looking for an insurance company who actually cares, call and speak to Olivia. You will not regret it."
"Thank you, K Larsen! I'm happy to hear about your positive experience with Olivia. Her dedication to helping our customers is truly appreciated, and it's wonderful to know she made such a great impression. If you ever need anything else, feel free to reach out!"
Linda Lofgren
September 23, 2025
"Kaden is the best insurance agent I have ever worked with. He's very efficient."
"Thank you for your review, Linda! I'm happy to hear that Kaden provided you with efficient service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Laura Morris
September 19, 2025
"Great, professional, friendly"
"Laura, thank you for your wonderful feedback! I'm happy to know you found our service professional and friendly. If you need anything else, feel free to reach out!"
Veevee Inoke
September 15, 2025
"They’re so friendly and they help me really good. I feel good about it. Give it keep it on the good works. Thank you so much."
"Thank you, Veevee! I'm happy to know you felt supported by our team. Your encouragement means a lot to us. Let us know if there's anything else we can do for you!"
Kayla Bayer
September 3, 2025
"Chris Hill was so amazing. She saved me money on my insurance and it was super easy and fast. Thank you Chris for everything i really appreciate it."
"Thank you for your review, Kayla! I'm happy to hear that Chris was able to assist you effectively and make the process smooth. We appreciate your kind words and are always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
TrustN JesusChrist
August 30, 2025
"I was Looking for vehicle insurance for several hours with many companies, either bad customer service, not knowing there product, many ridiculous questions repetitive then finally came across State Farm. This Wonderful agent Cris Hill and oh my goodness excellent excellent customer service. She knew her product she went above and beyond assisting me with the right insurance policy was very understanding of my frustration with the other companies. It took only 20 minutes and I got insurance. Furthermore, She saved me a lot of money, with lower monthly payments compared to the other companies I talk to. I would definitely recommend State Farm. Excellent customer service they assist you with your questions and your needs. Thank you so much Cris Hill."
"Thank you for sharing your experience! I'm happy to hear that Cris provided you with such outstanding service and helped you find the right insurance policy quickly. It's great to know she could assist with your needs and save you money. We appreciate your recommendation and are always here to help with any questions or future needs!"
Seri
August 26, 2025
"Kaden was so helpful 😍"
"Thank you, Seri! I'm happy to hear that Kaden was able to assist you so well. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
X K
August 26, 2025
"Cris helped me with my policy and I she did a lovely job and she should get a raise!!!!!"
"Thank you, X K! I'm glad to hear that Cris provided you with such excellent service. We appreciate your feedback and are proud to have her on our team. If you have any more questions or need assistance, feel free to reach out!"
Mental Arts
August 20, 2025
"Kaden Maalouf was extremely efficient and helpful in finding a policy that works for me."
"Thank you for your review, Mental Arts! I'm happy to hear that Kaden was efficient and helpful in finding a suitable policy for you. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
J Johnson
August 19, 2025
"I was watching a reel that said something to the effect of "Shark tank fail" and it was a woman talking about insurance and the price we pay towards commissions, addressing the "sharks" from the program Shark Tank. I was looking for insurance because mine was about to renew with a fairly large monthly payment increase. Before I even finished answering the last question, my phone rang and a woman stated that I was requesting an insurance quote - I was VERY SUSPICIOUS, and said yes, and listened carefully as I was certain I must be listening to an AI computer, she was a real person! She verified my information I just entered, asked a few more questions and said I had a good match with State Farm and could she connect me with an agent? Still suspicious I agreed and she clarified the process and what would happen next. I was connected with Cris Hill with State Farm. Long story short, I now have auto AND renters insurance for less than what my old policy for just auto insurance would have renewed for!! Quite frankly I am a little shocked how happy I was and am with the entire experience 😀 Thank you Cris!"
"Thank you, J Johnson, for sharing your experience! I'm glad to hear that Cris was able to assist you in finding a better insurance solution that meets your needs. It's wonderful to know that you're satisfied with the coverage and savings. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Kelsha Kelsch
August 15, 2025
"Cris was an absolute sweetheart! 10/10 would recommend working with her to anyone!"
"Thank you, Kelsha! I'm so happy to hear about your positive experience with Cris. She's truly dedicated to providing exceptional service. If you ever need anything else, feel free to reach out!"