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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Curtis Dreher

July 27, 2025

5  out of  5
rating by Curtis Dreher
"I have been with Allstate for more than 15 years, and with the same agent. We had a friendly association over the years, but my premiums kept getting higher and higher. I reached out and Olivia got hold of me. We went through my vehicle's coverages and when she told me what the cost was, I said "I want to switch insurance companies NOW". I cannot believe that I had been allowing this "Friendly" agent to be charging me so much. I cannot thank Olivia enough for her time and knowledge. If I could give her more stars, I would."
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Sarah Maldonado

July 25, 2025

5  out of  5
rating by Sarah Maldonado
"Tabatha Jauregui was so helpful and a pleasure to work with she helped me save money and explained things. Thank you Tabatha"
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Erica Nguyen (Tiny_pennguin)

July 17, 2025

5  out of  5
rating by Erica Nguyen (Tiny_pennguin)
"I've had an outstanding experience working with this agency. My account representative, Cris Hill, has been incredibly supportive throughout. She's warm, extremely professional, and always goes above and beyond to make sure everything is handled seamlessly. A tree recently fell on my car, and Cris immediately stepped in to guide me through the process with compassion and clarity. Her responsiveness and attention to detail during a stressful time made all the difference. I felt truly cared for, not just as a client, but as a person. I wouldn’t hesitate to recommend Cris to my friends, family, or anyone in need of dependable and thoughtful service."
We responded:
"Thank you for your wonderful review, Erica! I'm so happy to hear about your positive experience with Cris. Her dedication and professionalism truly shine through, and I'm glad she was able to support you during such a stressful situation. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
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Berta M

July 14, 2025

5  out of  5
rating by Berta M
"Kaden was GREAT to work with! I called thru FB Ins inquiry and he was professional-fast & really returned calls & answers to my questions via text....still waiting for 2 other agents from other companies to get back to me. Thanks Kaden!"
We responded:
"Thank you for your review, Berta! I'm happy to hear that Kaden provided you with such prompt and professional service. It's great to know he was able to assist you quickly and effectively. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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John Bygrave

July 10, 2025

5  out of  5
rating by John Bygrave
"needed to cancel my progressive auto policy due to high cost and poor service. reached out to state farm agent Cris Hill who helped me find a better deal on auto and homeowners. Cris was very helpful explaining the details of the coverage and i would highly recommend her for anyone looking for help with their insurance needs."
We responded:
"Thank you for your review, John! I'm happy to hear that Cris was able to assist you in finding a better deal and provide clarity on your coverage options. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Sandra Chavez

July 9, 2025

5  out of  5
rating by Sandra Chavez
"I think when it comes to getting auto insurance everyone dreads having to do it .Nancy Molinar helped me and she made this whole experience amazing. She was very knowledgeable and helpful. I feel like she is very attentive and always got back to me as soon as I called her or sent her messages. Thank you Nancy !"
We responded:
"Thank you, Sandra! I'm happy to hear that Nancy made your insurance experience so positive. Her dedication and attentiveness are truly valued here. If you ever need anything else, feel free to reach out!"
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Kathleen Shiota

July 9, 2025

5  out of  5
rating by Kathleen Shiota
"Kaden Maalouf provided excellent service for out insurance."
We responded:
"Thank you, Kathleen! I'm happy to hear that Kaden delivered excellent service for your insurance needs. Our team is dedicated to providing top-notch support, and it's great to know we met your expectations. If there's anything else we can assist you with, just let us know!"
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Carol Guyer

July 7, 2025

5  out of  5
rating by Carol Guyer
"Tabitha is a wonderful agent. She really went the extra mile to get me the best policy for the best price. She friendly, sincere with her interest, and a pleasure to work with."
We responded:
"Thank you for your review, Carol! I'm happy to hear that Tabitha provided you with such exceptional service. It's great to know she was able to find the best policy for you. Our team is dedicated to offering friendly and sincere assistance. Let us know if there's anything else we can do for you!"
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Nancy Taylor

July 1, 2025

5  out of  5
rating by Nancy Taylor
"Chris was so friendly and helped me right away!! Great job!!"
We responded:
"Thank you, Nancy! I'm happy to hear that Chris was able to assist you promptly and with such friendliness. We appreciate your feedback and are always here to help with any of your insurance needs. Thanks for choosing us!"
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Kepueli Vaioleti

June 30, 2025

5  out of  5
rating by Kepueli Vaioleti
"Cris was great! she save me over 50% with this new policy from what i was praying previously. Very quickly as well! thank you Cris :)"
We responded:
"Thank you, Kepueli! I'm happy to hear that Cris was able to assist you with your new policy and help you save significantly. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Veronica Jimenez

June 27, 2025

5  out of  5
rating by Veronica Jimenez
"My experience with this agency has been excellent. My account representative is Cris Hill, and she is personable, professional, and helpful. She’s always going above and beyond. She has provided me with wonderful service. I would certainly recommend her to friends and family."
We responded:
"Thank you for your review, Veronica! I'm happy to hear that Cris has been providing you with such excellent service. It's great to know she's making a positive impact by going above and beyond. We appreciate your recommendation and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
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lawrence gnore

June 19, 2025

5  out of  5
rating by lawrence gnore
"I called in today and spoke with Chris Hill. She was very friendly and did not mind that I kept her on the phone for 2 hours. I was very happy with the prices and was glad to give her all my business after saving 1600.00 per year. She is a real charmer and sweetheart."
We responded:
"Thank you for your review, Lawrence! I'm glad to hear that Chris provided such a friendly and patient experience for you. It's wonderful that you found our prices satisfying and were able to save significantly. We appreciate your business and are here to help with any future needs!"
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Chris DeJong

June 9, 2025

5  out of  5
rating by Chris DeJong
"Talked with Account Rep Cris Hill to set it up - easy to work with and set up."
We responded:
"Thank you, Chris! I'm happy to hear that we made the setup process smooth and easy for you. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need any further assistance, feel free to reach out!"
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Willie roupe roupe

June 4, 2025

5  out of  5
rating by Willie roupe roupe
"Great experience! Kris was very helpful!"
We responded:
"Thank you, Willie! I'm happy to hear that Kris was able to assist you effectively. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jacqueline Hill

June 3, 2025

5  out of  5
rating by Jacqueline Hill
"Kaden was extremely helpful on getting a good price for my car insurance so glad he helped me! Thank you very much Kaden! I’m not so stressed 🙂😊"
We responded:
"Thank you for your review, Jacqueline! I'm happy to hear that Kaden was able to assist you in finding a great price for your car insurance. It's wonderful to know you're feeling less stressed. If you need anything else, feel free to reach out!"
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Dakota Crow

May 29, 2025

5  out of  5
rating by Dakota Crow
"Tabatha was able to find the best quote I received and had all of my needs met. She went over all of my options and made sure I knew what decisions I was making."
We responded:
"Thank you, Dakota, for sharing your experience! I'm glad to hear that Tabatha was able to assist you in finding the best quote and ensuring all your needs were met. It's wonderful that she took the time to explain your options clearly. If you have any more questions or need further assistance, feel free to reach out to our office."
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Lori Voorheis

May 27, 2025

5  out of  5
rating by Lori Voorheis
"Jeremy was so helpful with all the things I wanted to change to my policy. I am grateful for all the helpful people in James Madrid State Farm office."
We responded:
"Lori, thank you for taking the time out of your day to leave us a review! We love hearing about how Kendall provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Nino Pinneri

May 27, 2025

5  out of  5
rating by Nino Pinneri
"James was very helpful and easy to work with, thanks again!"
We responded:
"Thank you, Nino, for your kind words! I'm glad I could assist you and make the process smooth. If you have any more questions or need further assistance, feel free to reach out."
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jesse tang

May 21, 2025

5  out of  5
rating by jesse tang
"Truly Chris Hall is the best insurance agent I've ever had, she went above and beyond my exceptions with customer services. She was very helpful, nice & funny. Chris hall was able to help with all my question quickly and efficiently. Quality over Quantity!!! She is the Best!!!!"
We responded:
"Thank you, Jesse, for sharing your experience! I'm glad to hear that Chris Hall provided such exceptional service and made your experience enjoyable. Her dedication to addressing your questions quickly and efficiently is truly appreciated. If you have any more questions, feel free to reach out."
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Preston

May 16, 2025

5  out of  5
rating by Preston
"Robert did a great job at getting me a much better rate on my vehicles and side by side. Will do business with him again"
We responded:
"Thanks, Preston! I'm glad to hear that Robert was able to help you secure a better rate and side by side. We appreciate your business and look forward to assisting you again in the future. If you have any questions or need further assistance, feel free to reach out!"
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Kim Mullenax

May 15, 2025

5  out of  5
rating by Kim Mullenax
"Cris went above and beyond to get me a great deal! Thanks Cris!! 💯 recommend"
We responded:
"Thank you, Kim! I'm glad to hear that Cris was able to secure a great deal for you. We appreciate your recommendation and are here to assist with any future insurance needs. Don't hesitate to reach out if you have any questions!"
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Julie Keck

May 7, 2025

5  out of  5
rating by Julie Keck
"Big thank you to Alex and Kaden for going above and beyond in helping me. They took the time to understand my needs and guided me through every step of the process including clarifying discounts and their meanings. Not only did they help me find an auto policy that works financially, but they also gave me peace of mind knowing I have a solid and reliable team on my side. It’s a great feeling to know you’re being looked out for. I highly recommend working with them!"
We responded:
"Thank you, Julie, for sharing your experience! I'm happy to hear that Alex and Kaden were able to assist you so thoroughly and provide clarity on discounts. It's wonderful to know you feel secure with your policy and our team's support. Should you have any questions or need further assistance, we're here to help!"
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Trudi Armer

May 5, 2025

5  out of  5
rating by Trudi Armer
"So easy Kaden Maalouf explained everything great Great customer service. Polite, courteous. Would highly recommend"
We responded:
"Thank you, Trudi, for sharing your experience! I'm happy to hear that Kaden provided clear explanations and excellent customer service. Your recommendation means a lot to us!"
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Linda Darnell

May 1, 2025

5  out of  5
rating by Linda Darnell
"i am new with State Farm and so far i have had a wonderful experience with James Madrid and Kristine Henderson they are both quick in responding to any questions I have and are very kind and knowledgeable with all my questions. and they are quick to reply . I have not experienced such quick services in years. I highly recommend James Madrid and Kristine Henderson with State Farm A +"
We responded:
"Thank you, Linda, for sharing your positive experience! I'm happy to know that we have been able to assist you promptly and effectively. Your recommendation means a lot to us. If you have any more questions or need further assistance, please feel free to reach out anytime."
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Steve Storino

April 30, 2025

5  out of  5
rating by Steve Storino
"Olivia was very helpful with setting up my new policy. She gave me a great rate and was able to apply any applicable discounts without me asking."
We responded:
"Thank you, Steve, for sharing your experience! I'm happy to hear that Olivia was able to assist you effectively with your new policy and secure a great rate with all the applicable discounts. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Todd Jensen

April 19, 2025

4  out of  5
rating by Todd Jensen
"Working with Marla for the last 7 years has always been great an has always dine me well she's awesome."
We responded:
"Thank you, Todd, for sharing your experience! I'm glad to know that Marla has consistently provided you with excellent service over the years. She's indeed a valuable part of our team. If you have any questions or need further assistance, feel free to reach out to our office."
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Nathan Leviticus Neal

April 18, 2025

5  out of  5
rating by Nathan Leviticus Neal
"I just spoke with an agent named Tabitha and she was delightful, informative, professional and truly a pleasure do business with today! We share a number of insurance stories and she definitely fulfilled my needs, requirements and budget... Her service demeanor was excellent to say the least. Two thumbs up and a big toe! She would be an asset to any business or company.... Thank you so much, Tabitha.... Have a marvelously magnificent day!"
We responded:
"Thank you, Nathan, for sharing your experience with Tabitha! I’m glad to hear she provided you with informative and professional service. It’s great to know she made the interaction a positive one. Your feedback is greatly appreciated, and I’ll be sure to pass along your kind words to Tabitha. If you have any more questions or need assistance in the future, feel free to reach out. Have a fantastic day!"