
State Farm® Insurance Agent James Madrid
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Todd Jensen
April 19, 2025
"Working with Marla for the last 7 years has always been great an has always dine me well she's awesome."
"Thank you, Todd, for sharing your experience! I'm glad to know that Marla has consistently provided you with excellent service over the years. She's indeed a valuable part of our team. If you have any questions or need further assistance, feel free to reach out to our office."
Nathan Leviticus Neal
April 18, 2025
"I just spoke with an agent named Tabitha and she was delightful, informative, professional and truly a pleasure do business with today! We share a number of insurance stories and she definitely fulfilled my needs, requirements and budget... Her service demeanor was excellent to say the least. Two thumbs up and a big toe! She would be an asset to any business or company.... Thank you so much, Tabitha.... Have a marvelously magnificent day!"
"Thank you, Nathan, for sharing your experience with Tabitha! I’m glad to hear she provided you with informative and professional service. It’s great to know she made the interaction a positive one. Your feedback is greatly appreciated, and I’ll be sure to pass along your kind words to Tabitha. If you have any more questions or need assistance in the future, feel free to reach out. Have a fantastic day!"
Jamie Harmston
April 15, 2025
"I just wanted to give Robert a huge shout-out! He helped me so much switch over to State Farm and answered all my questions even if they were dumb to ask. Thank you Robert!"
"Thank you, Jamie, for sharing your experience! I'm happy to hear that Robert was able to assist you with your switch to State Farm and address all your questions. Your satisfaction is important to us, and we're here to help with any future needs. Don't hesitate to reach out!"
Lucas Belmore
April 10, 2025
"Kristine was very nice and super helpful finding me the plan the worked best for me!"
"Thank you, Lucas! I'm happy to hear that Kristine was able to assist you in finding the perfect plan. We appreciate your feedback and are here for any future questions or needs you may have."
Jenifer Walker
April 10, 2025
"Kristine was so much help and very informative of the ways I could save money on my ins."
"Thank you, Jenifer! I'm happy to know that Kristine was able to assist you and provide valuable information on saving money with your insurance. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out."
Debbie Cahoon
April 9, 2025
"Kaden was Great getting my policy set up."
"Thank you, Debbie! I'm happy to hear that Kaden was able to assist you with setting up your policy. Our team is always here to help with any questions or needs you may have in the future!"
James Gadomski
April 8, 2025
"Shopping for bundled insurance is a time-consuming pain in the ***! Thankfully the second agent I came across was Kaden Maalouf from the office of James Madrid Las Vegas State Farm Insurance. Kaden immediately made me feel at ease as we talked through my Auto, Home, and Umbrella policy needs for 2025. I am looking forward to having a long association with Kaden and State Farm Insurance! Thank you Kaden, Jim Gadomski"
"Thank you, Jim, for sharing your experience! I'm happy to hear that Kaden was able to make the process easier for you and address your insurance needs. We look forward to continuing our relationship and are here to assist with any questions or needs you may have in the future."
Todd Settle
April 7, 2025
"Mad props to Kaden!!! He's a true professional and always on point. I've never felt more confident in my insurance agent."
"Thank you, Todd! I'm glad to hear that Kaden has made such a positive impact on your experience. His professionalism and dedication are truly valued! We appreciate your feedback!"
Anthony Vega
March 28, 2025
"I had a wonderful experience getting my quotes getting my payments done actually getting information that I didn't even know I needed with Robert he's a good agent and because of him and his help I will be referring others to your company."
"Thank you, Anthony, for sharing your experience! I'm happy to hear that Robert was able to assist you with your quotes and provide valuable information. Your intention to refer others is greatly appreciated. If you have any further questions or need assistance, feel free to reach out to our office."
GES
March 19, 2025
"A great company to do business with: They make things happen and the bottom line is they saved me a lot of money:"
"Thank you! I'm happy to know that you found our services beneficial and that we were able to help you save money. Our team is dedicated to making things happen for our customers. If you have any questions or need further assistance, feel free to reach out."
Christopher Ruscheinsky
March 18, 2025
"Rob was the best and easiest agent to work with! Very personable, professional and made sure to go over everything beneficial to my specific needs. He went above and beyond to get the job done. If I could give him 10 stars I would!!"
"Thank you, Christopher, for sharing your experience! I'm glad to hear that Rob was able to provide such personable and professional service, ensuring all your specific needs were met. It's wonderful to know he went above and beyond for you. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Rob Lucia
March 13, 2025
"I contacted my State Farm agency today in order to make a policy adjustment. The representative was extremely helpful in making the change."
"Thank you, Rob, for sharing your experience! I'm happy to hear that our representative was able to assist you with your policy adjustment. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Tori Leahy
March 12, 2025
"First time home buyers and desperate for home insurance as our process went so fast. Jeremy was incredible! He was fast, informative and a true pleasure to work with. Thank you so much for helping us through a stressful process and making it feel easy!"
"Thank you, Tori, for sharing your experience! I'm delighted that Jeremy was able to assist you so effectively during your journey. It's wonderful to know that he made the process smooth and stress-free for you. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Helene Nowacki
March 3, 2025
"Both James and Kaden have far exceeded my expectations in helping me to quickly and efficiently find the best polices to suit my needs at the best price possible. Further more when they say that they are only a phone call away they truly mean it!"
"Thank you, Helene, for your wonderful feedback! I'm glad to know that our office was able to assist you in finding the right policies quickly and efficiently. It's great to hear that our commitment to being just a phone call away made a difference for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Maribel Vazquez
March 1, 2025
"Thank you so much Robert Jackson!! Robert helped me out on getting insured both of my vehicles with really great rates and was very patient and helpful. Great customer service!"
"Thank you, Maribel, for sharing your experience! I'm delighted to know that Robert was able to assist you with insuring you at great rates. His patience and helpfulness are truly valued by our team. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Sierra Burrows
February 27, 2025
"Dealing with my auto insurance policy is easily one of my least favorite activities; however it was a breeze due to Alex's customer service skills. He is patient and knowledgeable and made this the best experience possible. I really appreciate his service and feel like we are in great hands. Thanks again!!"
"Thank you, Sierra, for sharing your experience! I'm happy to know that Alex's patience and knowledge made handling your insurance policy a breeze. We truly appreciate your trust and are here to assist with any future needs. Feel free to reach out anytime!"
Jordan Logan
February 21, 2025
"Jeremy was very helpful! He made the process smooth and easy."
"Thank you, Jordan, for sharing your experience! I'm glad Jeremy could make the process smooth and easy for you. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Fred Crescente
February 7, 2025
"I've had the pleasure of dealing with these guys for many years and they have always been helpful and professional! A relatively new member of the team, Kaden Maalouf, particularly shines! His insurance knowledge coupled with his in depth knowledge of the State Farm systems (which need updating BTW!) helped to save me a BUNCH of money, with better coverage!! Thanks so much James and Kaden!"
"Thank you, Fred, for your kind words and for being with us for so many years! I'm delighted to hear that Kaden has been able to assist you effectively and save you money while enhancing your coverage. Your feedback about the State Farm systems is appreciated, and we'll certainly take it into consideration. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!"
virginia gonzales
January 30, 2025
"Alex was most helpful and got me a policy. Thank you."
"Thank you, Virginia! I'm glad Alex was able to assist you in getting a policy. We appreciate your feedback and are here to help with any future insurance needs."
Danny
January 25, 2025
"Very helpful! Got me the best rate out of several others! Did a great job explaining the policies!"
"Danny, I'm happy you found our service helpful and that we could secure the best rate for you! It's great to know the policy explanations were clear and beneficial. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Christine Swan
January 23, 2025
"Sam was so professional, friendly and efficient. She answered all my many questions and was able to provide me a better rate than my previous insurance company due to my driving record. I so appreciate good customer service and saving money!"
"Thank you, Christine, for your wonderful feedback! I'm glad to know that Sam provided you with professional and friendly service while answering all your questions. It's fantastic that we could offer you a better rate and help you save money. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
aj-dp7
January 21, 2025
"Kaden Maalouf is the best insurance agent I have ever met. Thanks for helping me understand insurance and save me some money!"
"Thank you for your fantastic review! I'm so happy to know that Kaden was able to assist you in understanding your insurance needs and help you save money. It's wonderful to have team members like Kaden who are dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Sandy Brady
January 17, 2025
"I spoke with Marla, as I have done in the past regarding the rate for my vehicle. I appreciated her knowledge and her willingness to explain the options for my vehicle insurance. I was not necessarily looking to just lower my rate but wanted to understand what options I had and the ramifications of that decision. After speaking with Marla, I decided to leave my vehicle insurance where it was at. I want to always make my decisions by being an informed consumer and Marla went above and beyond helping me choose. Thank you Marla, for taking time to explain the various options! I appreciate the incredible service you provided!"
"Thank you, Sandy, for sharing your experience! I'm happy to know that Marla was able to provide you with the information you needed to make an informed decision about your insurance. Her dedication to explaining options and ensuring you feel confident in your choices is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Rick Delgado
January 16, 2025
"Sam was very professional & courteous throughout the whole process. I really appreciated her patience and carefully explaining the complexities of the auto insurance industry. Thank you Sam for. Your courtesy and your excellent service. Rick Delgado."
"Thank you, Rick, for your wonderful feedback! I'm delighted to know that Sam provided you with professional and courteous service. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
angelica Le
January 14, 2025
"Great Experience with My Agent Sam. Happy to be saving some Money.With State Farm. Thanks Again."
"Thank you, Angelica, for sharing your positive experience with Sam! I'm delighted to know you're happy with the savings you're enjoying with State Farm. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"