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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sanya Brown

Sanya Brown

March 19, 2026

5  out of  5
rating by Sanya Brown
"Tabatha was very knowledgable and helped me get lower rates on my auto and home policies. Very friendly and took care if my needs."
We responded:
"Thank you for your review, Sanya! I'm happy to hear that Tabatha was able to assist you with your policies. It's great to know she provided friendly and knowledgeable service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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JoLynn Heap

March 14, 2026

5  out of  5
rating by JoLynn Heap
"Chris saved me $80 a month on my insurance and that was so amazing to me she was the first agent to be able to get my insurance that low in 5 years. 😀"
We responded:
"Thank you, JoLynn! I'm happy to hear that Cris was able to help you save on your insurance. It's wonderful to know that we could provide you with such a positive experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Adrian Lozano

March 13, 2026

5  out of  5
rating by Adrian Lozano
"I called looking for renter insurance, once I called the was no wait, Sam was able to help answer my questions and concerns. She made this process fast easy and painless."
We responded:
"Thank you, Adrian! I'm happy to hear that Sam was able to assist you promptly and make the process smooth. We aim to provide efficient and helpful service to all our customers. If you have any more questions or need further assistance, feel free to reach out!"
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Annabelle Pacheco

March 7, 2026

5  out of  5
rating by Annabelle Pacheco
"Chris Hill made this experience super easy and pleasant. She is very knowledgeable, friendly and very respectful. I recommend doing business with her. I received best price with State Farm after 4 other quotes from different insurance companies."
We responded:
"Annabelle, thank you for your wonderful feedback! I'm happy to hear that Cris made your experience easy and pleasant. It's great to know you found the best price with us after comparing other quotes. If you need any further assistance, feel free to reach out anytime!"
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russell kartchner

March 5, 2026

4  out of  5
rating by russell kartchner
"Criss Hill was awesome! Easy to understand and made sure everything was correct! I had to call her back after I added funds to my card . She picked up immediately, I knew who it was on on the other end of the line. She even took the time to take my call even after hours and you could tell she was at home. And still took the time to help get my policy. Good job criss-"
We responded:
"Hey, Russell! Thank you for taking a moment to share your experience with Cris Hill. It is great to hear she explained everything in a clear way and double checked the details with you. We appreciate you mentioning that you had to call back after adding funds to your card. Quick answers on the phone make a big difference, and it is nice that you recognized her voice right away. Taking time to answer a call later in the evening shows real dedication to helping customers. We are happy she was able to finish getting your auto policy set up. I will make sure Cris sees your message and the shoutout for her help."
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Claudia Levine

March 3, 2026

5  out of  5
rating by Claudia Levine
"I just wanted to thank Samantha Parada for her marvelous help, she was really patient and explained me every question that I had to insurance our new car. Her diligence saves us a tons of time and hustle."
We responded:
"Hey, Claudia! Thank you for recognizing Samantha and for sharing your experience with getting your new car insured. We’re so glad she was patient, answered every question clearly, and helped save you time and hassle while setting up your auto coverage, and we truly appreciate you taking the time to leave this review."
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Vi Quin

March 2, 2026

5  out of  5
rating by Vi Quin
"Pleasantly shocked at the price of auto insurance. Cris Hill made it all easy."
We responded:
"Thank you, Vi! I'm happy to hear you were pleasantly surprised by the insurance pricing. Cris is fantastic at making the process smooth and straightforward. If you have any more questions or need further assistance, feel free to reach out!"
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Victor Armendariz

February 25, 2026

5  out of  5
rating by Victor Armendariz
"Thank you Sam Parada! As we were looking for lower rates and we ended up gettign that and increased our limits, she explained every coverage and what it does for us and quoted us different coverages so we can see the difference and i usually feel rushed when shopping around. I really appreciate your time and patience and staying in touch until i had time to take care of this. Sam has a great attitude and treated me with professionalism. 10/10 recommend James Madrid State Farm and Sam as your agents!"
We responded:
"Thank you, Victor! I'm so happy to hear about your positive experience with Sam. It's wonderful that she was able to help you find lower rates and explain everything clearly. We appreciate your recommendation and are here whenever you need us. Let us know if there's anything else we can assist with!"
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Mitchell Horger

February 25, 2026

5  out of  5
rating by Mitchell Horger
"Sam was super patient and helped me find the best option to suit my needs. The whole process was fast while thurough and made me feel confident in who I chose to insure with. Thank you!"
We responded:
"Hey, Mitchell! Thank you for sharing your experience and for recognizing Sam for her patience and dedication in helping you with your auto insurance. I’m so glad she was able to guide you through the options, keep the process quick and thorough, and make everything easy to understand. It’s great to hear your quote was completed within 24 hours and that reaching our team felt very easy throughout the claims process. We appreciate you choosing our office and are here anytime you need assistance."
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Kever Bates

February 23, 2026

5  out of  5
rating by Kever Bates
"I had such an amazing experience with Olivia. She quoted based on exactly what I needed!"
We responded:
"Thank you, Kever! I'm happy to hear that Olivia provided you with an amazing experience and met your needs. We appreciate your feedback and are always here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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jake birakwiye

February 19, 2026

5  out of  5
rating by jake birakwiye
"Tabatha Jauregui was an incredible agent to talk to. She was respectful and treated me like a friend loved and she saved me a lot of money"
We responded:
"Thank you, Jake! I'm happy to hear about your positive experience with Tabatha. It's great to know she made you feel valued and helped you save money. If you need anything else, feel free to reach out!"
Profile photo of Lon Martinez

Lon Martinez

February 16, 2026

5  out of  5
rating by Lon Martinez
"Cris Hill with James Madrid State Farm Insurance is the most professional Insurance agent I've ever worked with she's kind , helpfull and will give you 100% service thank you Cris"
We responded:
"Lon, thank you for your wonderful feedback! I'm delighted to hear that Cris provided you with such professional and helpful service. We truly appreciate your kind words and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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ADA Baione

February 9, 2026

5  out of  5
rating by ADA Baione
"The lady Miss Tabatha was so very nice and fantastic. Great Job!"
We responded:
"Thank you, Ada! I'm happy to hear that Tabatha provided you with such a fantastic experience. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Daryl Hussey

January 29, 2026

5  out of  5
rating by Daryl Hussey
"Got a good rate on my vehicles insurance. Marla was very friendly and professional."
We responded:
"Thank you, Daryl! I'm happy to hear that Marla provided you with friendly and professional service while securing a good rate for your insurance. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
Profile photo of Roger Kunz

Roger Kunz

January 27, 2026

5  out of  5
rating by Roger Kunz
"Criss treated me well. And I appreciate that."
We responded:
"Thank you, Roger! I'm happy to hear that Criss provided you with excellent service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of David Moody

David Moody

January 23, 2026

5  out of  5
rating by David Moody
"Tabitha was awesome, everything was quick and easy and saved a good bit of money."
We responded:
"Thank you, David! I'm happy to hear that Tabitha provided you with such a great experience and helped you save money. We’re always here to make things quick and easy for you. Let us know if you need anything else!"
Profile photo of Frances Andersen

Frances Andersen

January 22, 2026

5  out of  5
rating by Frances Andersen
"I was working with Tabatha to get auto and homeowners insurance. She was knowledgeable, pleasant and efficient. I'm so glad I worked with her."
We responded:
"Thank you, Frances! I'm happy to hear that Tabatha provided you with knowledgeable and efficient service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Profile photo of john wi

john wi

January 21, 2026

5  out of  5
rating by john wi
"Sam Parada did a really good job! Thank you"
We responded:
"Thank you, John! I'm happy to hear that Sam provided you with excellent service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Stacey Jensen

Stacey Jensen

January 19, 2026

5  out of  5
rating by Stacey Jensen
"Best customer service and best prices in the Las Vegas Valley. They carry my three vehicles and home owners insurance. Sam was extremely helpful with some adjustments I needed to make on one of my car insurance policies, she gave me the options that would work best and cheapest for me. I am so pleased with the service I receive from State Farm, James Madrid Agency. They went above and beyond to help me. I highly recommend them for anyone looking for a great one stop shop insurance company."
We responded:
"Stacey, we are delighted to hear about your positive experience with our team office. We are thrilled that Brandi was able to assist you with your car insurance policies and provide you with the best options. Thank you for recommending us as a one-stop insurance company. We appreciate your trust in us and look forward to continuing to provide excellent service for all your insurance needs. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
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Sidney Kile

January 12, 2026

5  out of  5
rating by Sidney Kile
"Sam Parada is the best!"
We responded:
"Thank you, Sidney! I'm glad to hear that Sam provided you with such a positive experience. Our team is dedicated to delivering excellent service. Let us know if there's anything else we can do for you!"
Profile photo of Danny Hernandez

Danny Hernandez

January 7, 2026

5  out of  5
rating by Danny Hernandez
"Id like to give a shout out too state farm for giving me a reasonable price on my auto coverage and also a shout out to Tabatha Jauregui for great customer service and all the help she was able to give me thank you"
We responded:
"Hey, Danny! Thank you for sharing this and for recognizing Tabatha for the time and care she put into helping with your auto coverage. We appreciate you choosing to work with us and are glad you felt supported throughout the process."
Profile photo of Daren Hatfield

Daren Hatfield

January 3, 2026

5  out of  5
rating by Daren Hatfield
"Tabatha Jauregi, is awesome! I am not someone who writes many reviews, however, in this case I felt compelled to do so. Tabatha made switching my insurance easy and affordable, no pressure , no non-sense, coupled with great customer service. I will recommend to anyone who needs insurance to call her and ask for her by name. I hope that people reading this take it to heart and trust in State Farm and Tabatha J."
We responded:
"Thank you, Daren! I'm happy to hear about your positive experience with Tabatha. Making the insurance process easy and affordable is what we strive for, and it's great to know she delivered excellent service. We appreciate your recommendation and are here for any future insurance needs. Let us know if there's anything else we can assist with!"
Profile photo of Bruce Brown

Bruce Brown

January 3, 2026

5  out of  5
rating by Bruce Brown
"I had a great experience with Tabatha, she was able to help me with all my insurance needs, I would highly recommend her to anyone looking to great rates."
We responded:
"Thank you, Bruce! I'm happy to hear that Tabatha was able to assist you with your insurance needs. Your recommendation means a lot to us. If there's anything else we can do for you, feel free to reach out!"
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Vanessa

January 2, 2026

5  out of  5
rating by Vanessa
"Tabitha did a great job! So friendly and helped explain everything to me so thoroughly."
We responded:
"Thank you, Vanessa! I'm happy to hear that Tabitha was able to provide you with such friendly and thorough assistance. Our team is dedicated to making sure you have a clear understanding of your insurance needs. If there's anything else you need, feel free to reach out!"
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Trennen Heidemann

December 31, 2025

5  out of  5
rating by Trennen Heidemann
"James Madrid State Farm got me an incredible rate and exactly the insurance I was looking for. I spoke with Cris Hill. She was incredible, very patient, thorough and diligent. We had talked about a week ago and followed up with me exactly when she said she would and got me started on the right policy. Incredible service and great people."
We responded:
"Thank you, Trennen! I'm happy to hear that Cris provided such excellent service and helped you find the right insurance policy. Our team is dedicated to making sure you have a great experience. If you need anything else, feel free to reach out!"